Hotel Victoria By Vaya Kaprun, Kaprun

The hotel offers cozy rooms with enough space for two people, although they may not look exactly as nice as in the pictures. The mattresses and pillows are comfy, and the location is quiet and surrounded by greenery with a large parking lot. The bedding and bathrooms are super clean, and the wellness facilities including a swimming pool, sauna, and steam room are great with towels provided. However, there were some discrepancies in the billing which required extra attention during check-out.

I found the hotel to be in a great location for exploring Kaprun centre and enjoying the nearby attractions. The rooms had tiny bathrooms but were equipped with super clean bedding. The service was attentive, especially with housekeeping, and I received a warm welcome drink. The dining options were below average during my stay, but I appreciated the possibility to self-prepare a lunch package. The facilities were in very bad condition, with no cold pool or wellness possibilities.

At this hotel, I found the rooms to be clean and comfy, situated in a quiet and green location with ample parking. However, the room felt a bit cramped considering the number of guests. The service had its ups and downs, as some staff members were friendly, yet there were issues like being barged in on early in the morning and discrepancies in billing. The location was ideal for exploring Kaprun center and accessing the ski bus to Kitzsteinhorn, though it could get crowded at times. The dining experience offered a good selection till 10.00, with the option to pack lunch, but lacked some essentials like wine glasses and a bottle opener. Facilities were adequate, but some key items were missing in the room.

The hotel rooms are spacious and very comfortable with super clean bedding and bathrooms; the wellness facilities include a swimming pool, sauna, and steam room with towels provided. While the property looks nice in pictures, it lacks heaters for ski shoes.

My stay at the hotel was a mixed experience. The rooms were small but super clean with great amenities like a kitchen and a lovely bathroom. The wellness facilities were top-notch with a pool, sauna, steam room, and provided towels. However, the size of the rooms didn't match the pictures and seemed smaller in reality. The staff was always smiling and ready to assist, although I had to double-check my bills as there were some discrepancies. The location was convenient for accessing attractions in Kaprun and close to the ski slopes, but noise from the pool area disturbed the peace. The dining options were not up to a 4-star standard, although the possibility to self-prepare a lunch package was appreciated. Overall, a decent stay with room for improvement in certain areas.